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FAQ

    What certifications do you have?

    A We maintain the highest industry standards with GMP(Good Manufacturing Practice) and ISO22716(Cosmetics Quality Management).
  • Do you offer customization service?

    Yes, we provide comprehensive customization services, including product formulation, packaging design and label production. Our R&D team works closely with you to develop unique and effective products based on your brand positioning and target customer groups. Our design team can create packaging and labels that match your brand’s unique characteristics according to your brand philosophy.
  • Does your production process comply with international standards?

    Yes, our production facilities strictly adhere to GMP(Good Manufacturing Practice) and ISO22716 certification standards, ensuring that every products meets the highest quality and safety standards. We are committed to environmental protection and sustainable development, using eco-friendly materials and processes whenever possible to minimize environmental impact.
  • How do you ensure the quality and safety of your products?

    We conduct rigorous quality control at every stage of the production process, from raw material procurement to finished product packaging, with every step carefully monitored. Our quality control team performs strict testing to ensure product performance and safety. We promise that all our products are cruelty-free, ensuring that our products are not only safe for consumers but also animal-friendly.
  • What about your delivery time and logistics support?

    Our production process is efficient and flexible, typically completing production within 2-4 weeks, depending on the order quantity and product complexity. We offer international logistics services to ensure that your products are safely and punctually delivered to customers worldwide. We partner with several well-known logistics companies to provide reliable logistics solutions.
  • How do you support new brands and startups?

    We provide comprehensive support for new brands, including market research, product development, brand positioning and marketing strategy recommendations. Our team will work closely with you to help you build your brand from scratch and ensure that your products are competitive in the market. We offer competitive pricing and flexible solutions to help startups save cost and increase profit margins.
  • Can I get samples before placing a bulk order?

    Yes, we’re glad to provide samples so you can evaluate our product quality before committing to a large order. Here’s what you may want to know:
    . Sample Availability:Most of our products are available for sampling;
    . Sample Cost: samples are typically charged at a small fee to cover production and shipping costs. However, this fee will be deducted from your future bulk order.
    Lead Time of sample: Samples are usually ready within 3-5 business days after confirmation.
    To request samples, please contact our sales team at info@yueyanzhuang.com or submit an inquiry through our contact form.
  • Can I purchase my own packaging and send it to your factory to fill the finished products?

    Yes, but you are supposed to send us some packaging samples to test for you before you order packaging: such as material safety, sealing suitability.

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